Shipping policy

SHIPPING POLICY

Thank you for shopping with EZ Breezy! Many of our products are made to order, so please allow time for your order to be produced before it ships.

At this time, EZ Breezy ships within the United States only.

Processing & Production Times

Most EZ Breezy products are made to order. Please allow approximately 2–5 business days for your order to be produced and prepared for shipment.

Processing and production time is separate from shipping/transit time. Once your order ships, delivery time will depend on the shipping method, destination, and carrier.

Processing times may occasionally be longer during holidays, sales, new product launches, or periods of high order volume.

Shipping & Delivery

Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available.

Delivery times vary depending on the shipping method, destination, carrier, and other circumstances outside of our control.

While we do our best to get your order to you as quickly as possible, estimated delivery dates are not guaranteed.

Carrier delays caused by weather, holidays, service disruptions, or other circumstances outside of our control may occasionally occur.

Orders With Multiple Items

Items in the same order may occasionally be produced or shipped separately. If this happens, you may receive your order in multiple packages and at different times.

Receiving part of your order does not necessarily mean that the remaining items are missing.

Shipping Addresses

Please carefully review your shipping address before completing your purchase.

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update the address before your order enters production or ships, but changes cannot be guaranteed.

Once an order has shipped, we may be unable to change or redirect the delivery address.

Additional shipping charges resulting from an incorrect or incomplete address provided at checkout may be the responsibility of the customer.

Tracking

When tracking information is available, it will be provided by email after your order ships.

Please allow time for the carrier to scan your package and update tracking information. Tracking may occasionally take additional time to update after a shipping label has been created.

Lost or Missing Packages

If your tracking information shows no movement for an extended period of time or you believe your package may have been lost in transit, please contact us at shop_ezbreezy@yahoo.com and we will help investigate the issue.

If tracking shows a package as delivered but you cannot locate it, please check around the delivery location, with household members or neighbors, and with the shipping carrier.

If you are still unable to locate your package, contact us and we will do our best to assist you.

Damaged or Incorrect Orders

If your order arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us within 14 days of delivery.

Please include your order number, a brief description of the issue, and clear photos showing the problem.

Eligible damaged, defective, or incorrect items will be handled according to our Return & Refund Policy.

Shipping Costs

Shipping costs, when applicable, are calculated and displayed at checkout before you complete your purchase.

Any available free-shipping offers, discounts, or promotions may be subject to additional terms or minimum purchase requirements.

Questions About Your Order

If you have questions about the shipping or delivery of your order, please contact us:

EZ Breezy
Email: shop_ezbreezy@yahoo.com

Please include your order number when contacting us so we can assist you as quickly as possible.